Frequently Asked Questions

WhoSubscribed is a subscription and payment tracking platform built for business owners. It pulls every software plan your team uses into one place, logs every payment, shows who's using what, and flags waste before it renews.

WhoSubscribed is designed for founders, operators, and finance leads who run one or more businesses and need visibility into software spend across cards, companies, and teammates - without adopting a bloated finance suite.

Most users are fully set up in under 5 minutes. You can connect your accounts, import existing subscriptions, and start tracking right away with no complex onboarding required.

Yes. All data is encrypted in transit and at rest. We never sell your data or share it with third parties. You can export or delete your data at any time from your account settings.

Yes - the 7-day free trial is available exclusively on the Pro plan. A valid credit card is required to start your trial. You get full access to all Pro features during the trial period, and you can cancel any time before it ends.

At the end of your 7-day trial, your card will be automatically charged for the Pro plan. Payments are processed securely through Polar. You'll receive a reminder before the charge so you have time to cancel if needed.

No. The free trial is intended for new users evaluating WhoSubscribed for the first time. Payments are handled by Polar, which has trial abuse detection in place. If repeated trial attempts are detected across accounts, you may no longer be eligible for a trial period.

We offer a 7-day free trial so you can evaluate WhoSubscribed before committing. Once a billing cycle has been charged after your trial ends, we do not offer refunds. We encourage you to make full use of the trial period before subscribing.

Yes, you can cancel at any time from your account settings. Your subscription remains active until the end of the current billing period, and you won't be charged again after cancellation.

Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, and downgrades apply at the start of your next billing cycle.